At Shilajit Wellness UK, we aim to deliver your wellness products quickly, safely, and efficiently. This Shipping Policy outlines our delivery options, timeframes, costs, and other important information.
1. Shipping Destinations
We currently ship to:
All regions within the United Kingdom (UK)
Select international destinations (please check availability at checkout or contact us before ordering internationally)
2. Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next working day.
Note: Processing time may be extended during peak periods, sales, or promotions.
3. Delivery Timeframes
Within the UK:
Shipping Method Estimated Delivery Time Cost
Standard Shipping 2–4 business days £3.99 (Free over £50)
Express Shipping 1–2 business days £6.99
International Shipping:
Estimated delivery: 7–14 business days
Cost: Varies based on destination and weight (calculated at checkout)
4. Free Shipping
We offer free standard UK shipping on all orders over £50.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details.
You can track your package via the courier’s website using the tracking number provided.
6. Delivery Delays
While we do our best to ensure timely delivery, delays may occur due to:
Courier issues or strikes
Weather conditions
Customs processing (for international orders)
If your order is significantly delayed, please contact us at info@shilajitwellnessuk.co.uk.
7. Delivery Issues
Wrong Address: Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect or incomplete addresses.
Lost or Missing Orders: If your order hasn’t arrived within the estimated timeframe, please contact us so we can assist with a replacement or refund where applicable.
Damaged Items: If your package arrives damaged, notify us within 48 hours with photos of the package and product.
8. Customs and Duties (International Orders Only)
For international shipments, customers are responsible for any customs fees, taxes, or import duties required by their country. These charges are not included in the product or shipping prices.
9. Contact Us
For shipping-related questions, please contact:
Shilajit Wellness UK
Email: info@shilajitwellnessuk.co.uk
Website: https://shilajitwellnessuk.co.uk
